Award Winner 2023

TOP Emerging BPO

Award Winner 2023

TOP Emerging BPO

Empowering Global Brands

TCMS Solutions & Services

High-Quality Multilingual BPO & Digital Transformation Expertise

Cape Town

 

Empowering Global Brands

TCMS Solutions & Services

High-Quality Multilingual BPO & Digital Transformation Expertise

Johannesburg

 

Empowering Global Brands

TCMS Solutions & Services

High-Quality Multilingual BPO & Digital Transformation Expertise

Heerlen

 

Empowering Global Brands

TCMS Solutions & Services

High-Quality Multilingual BPO & Digital Transformation Expertise

Sittard

 

Years Experience

Locations

Languages

Clients

Employees

OUR BPO SERVICES

Offshore Multi-Lingual Services

Offering native-quality, multi-language offshore services to European clients at competitive rates.

Offshore English High-End CX Support Services

Providing superior native English offshore support from South Africa, excelling in quality, cost, and ease of implementation compared to global competitors.

Onshore high-performance Value Generation Services

Driving Customer Care, Revenue Generation, and Value Management services to benefit both domestic and international clients.

Multilingual

CX Services

Global Reach

Operations across South Africa and The Netherlands.

Specialization

Telesales, Customer Care, Back Office, and Social Media support.

Native Language Expertise

Operating in German, Dutch, English, Flemish, Italian, Portuguese, French, Polish, Spanish and Scandinavian languages, served from South Africa.

TCMS Solutions & Services

TCMS has over 50 years’ experience in working with clients delivering successful CX, Back Office, F&A and Sales projects On, Near & Offshore for a variety of medium to large clients and BPO partners.

BPO Service

Delivery Operations

Locations

TCMS has BPO delivery locations in The Netherlands(Sittard & Heerlen) and South Africa(Cape Town & Johannesburg)

Operational Excellence

Versatile services ranging from offshore volume management to sourcing native speakers for dedicated campaigns.

Supported

Languages

Expertise from South African Sites:

English

10 000+

German

450+

Dutch

100 +

French

 500 +

Portugese

250 +

Spanish

200+

Polish

100+

Russian

100 +

Scandics | Baltics

50 +

Turkish

50 +

And More…

Join

Our Team!

Be a part of the industry’s fastest-growing team.
Enjoy great benefits, a supportive team, and exciting projects.

Areas of

Operation

SITTARD

HEERLEN

CAPE TOWN

JOHANNESBURG