CAPE TOWN
Services
TCMS is active in EMEA & North America across a broad portfolio of BPO services:
TCMS BPO SERVICES EXPERTISE
AUDIT
DISCOVERY AND READINESS ASSESSMENTS
SOURCING AND PROCUREMENT ADVISORY
SALES AND BUSINESS DEVELOPMENT ENGAGEMENT
SOLUTION DESIGN
FINANCIAL COST MODELLING
DIGITAL TRANSFORMATION
IMPLEMENTATION
SERVICE DELIVERY SERVICE ASSURANCE
FULLY MANAGED SERVICE DELIVERY
With a range of uniquely qualified consultants deployed across EMEA and North America, TCMS brings unparalleled industry know how and experience of the CX – BPO industry to the table.
Specifically, TCMS has extensive experience and is specialised in:
BPO Domains
Operations
Procurement
CX Solution Design
Financial Modelling
Sales and Business Development
COPC
Supply Chain
ICT
Innovation
Digital Transformation
Program and Project Management
Sector Enablement
Impact Sourcing
Industries
Entertainment, Multi-Media and Publishing
E-Commerce
Social Media and Digital Engagement Platforms
Telecom and ICT
FSS and Banking
Pharma
Travel and Leisure
Logistics
FMCG
Automotive
High Tech
TCMS Strategic Positioning to Serve our Clients
The strategic positioning of our resources is key to our effectiveness in serving our clients. TCMS has footprint on the ground in all its key target markets & preferred sourcing destinations as shown below:
