About our BPO
TCMS provides 3 core service lines for its clients:
Offshore Multi-Lingual Services
Providing a native language offshore service model for European clients looking to source multiple European languages against offshore rates with native quality. Main languages TCMS covers are Dutch, German, Italian, French, Flemish, Portuguese, Scandinavian, Baltics & Eastern European languages, Russian, Greek, Spanish & Polish.
Offshore English High-End CX Support Services
Delivering high-end native English offshore support services for international / global clients. South Africa is the quality offshore English play competing with The Philippines, Caribbean & South American offshore options available. South Africa wins on NPS, Availability, Quality, Costs, Business Continuity & ease to implement.
Onshore high-performance Value Generation Services:
Driving Customer Care, Revenue Generation & Value Management services for domestic & international clients.
TCMS combines its BPO services & expertise with strong know how and a portfolio of cost-effective Innovative IT-Solutions to deliver better outcomes for its clients: Speech to Text, RPA, Chatbots, Real Time Translation Solutions for Voice & Non-Voice, Digital Signature & Workflow Automation solutions.
Are you Interested?
If you are interested and would like to know more about TCMS capabilities and/or other particulars regarding the TCMS Services, contact us for a free consultation, meeting request or any other enquiry.